Help center
How can we help?
Guides and straight answers for every part of Plannr.do — from your first capture to billing, syncing and your data.
Browse by topic
Getting started
Create your account, learn the layout, and capture your first thing.
3 articles →Capture & routing
The one box you type everything into — and how it files it for you.
3 articles →Sync, devices & data
How your data moves between devices, stays private, and exports out.
3 articles →Using the sections
How the twenty-one sections work — and how they quietly feed each other.
5 articles →Plans & billing
The free trial, how billing works, and how to cancel.
4 articles →Privacy & account
What we collect, how to reach a human, and how to close your account.
3 articles →Popular articles
Capture your first thingSkip the setup. Type one line into the capture box and let the app file it.
How-to
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How the sections connectThe whole point of Plannr.do: sections aren't silos — they feed each other automatically.
Explainer
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How the free trial worksFourteen days of the whole app, no card required, one trial per email address.
Explainer
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How syncing worksYour data lives in your private account and is waiting on every device you sign in on.
Explainer
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What the capture box understandsAmounts, dates, times, people — what the parser reads, and how it decides where things go.
Explainer
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Cancel your subscriptionCancel Pro yourself from Settings in a few clicks — and keep it until the period ends.
How-to
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Still stuck?
If the answer isn't here, write to us — a real person reads every message and usually replies within a day.